FAQ

Questions, answered.

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Getting started

What exactly does Clipto do?+

Clipto watches TikTok accounts you choose, downloads each new clip, rewrites the title/description/tags with AI for YouTube, and publishes it to your channel automatically through your connected Buffer account.

Do I need the TikTok account’s password?+

No. Clipto only works with public TikTok content — you just enter a username. You never hand over TikTok credentials.

How do I connect my YouTube channel?+

Create a free Buffer account, connect your YouTube channel inside Buffer, then paste a Buffer API key (Settings → API → Create Personal Key, 1-year expiry) into Clipto. Takes about two minutes.

How long until my first video is live?+

Right after connecting, you can queue an existing clip manually — it typically publishes within minutes. Automatic pickup of new posts depends on your polling interval.

Content & rights

Can I repost any TikTok account?+

Technically yes, legally no. You must own the content or have permission to republish it. Reposting someone else’s videos without rights can lead to copyright strikes on your YouTube channel — that risk is yours.

Does this violate YouTube policy?+

Publishing happens through Buffer’s official YouTube integration. What matters is your content: original or licensed material is fine; unlicensed reposts and spam are not, and YouTube may act on them.

Are videos re-encoded or watermark-removed?+

Clipto downloads the cleanest available version of each clip and uploads it as-is, plus AI metadata. It does not strip watermarks.

Billing

How does token pricing work?+

Each step costs tokens: 1 to download, 3 for AI metadata, 5 to publish — about 9 tokens per fully-automated video. You start with 50 free.

How do I top up?+

From the Billing page you get a personal USDT (ERC-20) deposit address. Transfers are detected automatically and credited at 100 tokens per USDT.

What if a job fails?+

Failed jobs are retried automatically. Tokens are only consumed on completed steps.

Reliability & security

What happens if my Buffer key expires?+

Keys can be created with up to 1-year validity. Clipto shows the connection status and warns you before expiry — regenerate in Buffer and paste the new key.

How is my data protected?+

API keys are AES-256-GCM encrypted at rest, passwords are bcrypt-hashed, and database access is restricted to private networking. See the Privacy Policy for details.

Can my team use one account?+

Yes — invite teammates with viewer or editor roles from the Team page. Agency plans support larger teams.

Can I get notified about failures?+

Yes. Add a webhook URL and Clipto will POST events for uploads, failures, and low balance — easy to pipe into Slack or Discord.